Computer repair shop software with equipment history and a complete repair workflow
Laptops, desktops and peripherals can move from intake through diagnosis and estimate to final test and handover while preserving device history and parts used.
Diagnosis saved · customer waiting for estimate
Computer repair needs equipment history, not only a job number
When a customer returns, previous faults, actions, parts and decisions are valuable context. Linking jobs to customer and equipment records keeps that history available without searching old documents.
Computer repair shop software with equipment history and a complete repair workflow
Equipment and serial number
Brand, model, serial number, fault description and accessories remain in the equipment record.
Diagnosis in one place
Notes, photos, work time and final test results are part of job history.
Parts and labour estimate
Repair cost can be shared with the customer for approval before work begins.
Stock and part consumption
Components used in a repair can be taken from stock against the specific job.
Calendar and Kanban
Office staff and technicians see deadlines and job stages without separate lists.
Customer portal
Customers can check repair status and available decisions online.
From laptop diagnosis to customer handover
1. Intake
Customer, equipment, accessories, serial number and reported issue.
2. Diagnosis
Technician records findings, photos and repair plan.
3. Estimate
Parts and labour form the proposed repair cost.
4. Repair
Actions, parts and work time are updated in the job.
5. Test and handover
Final testing and handover documentation close the repair history.
For laptop, desktop and peripheral repair shops
The system fits computer repair businesses serving consumers and companies, from a single intake desk to larger technical teams. Equipment history is especially useful when the same device returns for another repair.
Frequently asked questions
Can I keep the history of one laptop?+
Yes. Multiple jobs can be linked to the same customer and equipment record.
Can diagnosis and photos be stored?+
Yes. Documentation and diagnosis remain with the job.
Does the system include parts stock?+
Yes. Parts can be recorded and assigned to repairs.
Can customers see current status?+
Yes. The customer portal can show job status and available decisions.
Test the system with your own service jobs.
Create an organization and run a real workflow from equipment intake to handover.